Brother printer is one of the best brands of printers available in the market. This has become of the favorite choice of customers these days. Sometimes brother printer shows offline status regularly.
How to get rid of this offline problem? Why Brother printer goes offline regularly?
There Are Various Reasons for Brother Printer Offline:
An issue with the drivers
Only after an appropriate assessment of the brother printer, the real cause of this issue can be detected.
Printers reacts and send messages i.e. printer offline even if there is a little deviation in power supply.
Steps To Fix Brother Printer Offline:
Step 1. VERIFY THAT THE PRINTER IS ON
If you see that the LCD screen of your brother printer is blank. You need to check if the brother printer is in sleep mode or not.
Wake it from sleep mode.
You need to check if the brother printer is on.
Ensure that it is connected to the power supply and the switches have been turned on.
Check the screen for any error messages like paper jam, Ink/Toner empty etc.
Step 2. PRINTER SHOULD BE CONNECTED TO PC
If USB cable is connect to the printer & the computer, you really need to ensure that cable is connected both to the printer and the computer.
In case you are using an Ethernet cable, you need to be sure that the Ethernet cable should be connected both to the router and the printer.
Step 3. PRINTER SHOULD BE SET AS DEFAULT ONE
All you need to do is go to the printer’s folder and make sure that the icon of the brother printer is checked.
If there is no check mark you need to right click on the printer and choose “set as default printer” from the list of available options.
Step 4. CHECK THE STATUS OF THE PRINTER
You need to check if the status of the printer is offline.
Right click on Brother Printer icon>what’s printing, Printer, Use printer offline.
Step 5. REMOVE ALL PRINT JOBS
You will have to cancel all the print commands that you had given to your printer.
Follow the troubleshooting steps mentioned above.
They really prove to be very useful. There may be different troubleshooting steps for brother printer offline mac if you are using a mac.
“Everything starts with the customer”